On Wed, May 11, 2016 at 5:04 PM, Jim Ohlstein <jim@ohlste.in> wrote:

> Hello,
>
> On May 11, 2016, at 4:54 PM, Alex Hall <ahall@autodist.com> wrote:
>
>
>
> On Wed, May 11, 2016 at 4:50 PM, Jim Ohlstein <jim@ohlste.in> wrote:
>
>> Hello,
>>
>> > Is it possible that your script is trying to write a configuration file
> and lacks proper > permission in that directory?
>
> Yes, very possible, and I'd even say likely. The thing is, I can't find
> out what the directory is. I've given permission to the entire folder:
> chown www-data /var/www/osticket
> chmod -R 777 /var/www/osticket
>
> But that doesn't seem to help. I'm new to Linux, though, so I may have
> missed something. I can't imagine where else it would be trying to write to.
>
>
> Is that the php-fpm user? If so, it's probably not the problem.
>

I'm not sure. I don't find 'user' anywhere in php-fpm.conf, so I'm not sure
where that gets set. www-data is the user for Nginx and UWSGI, though, not
that UWSGI has anything to do here.

>
> Jim
>
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>



--
Alex Hall
Automatic Distributors, IT department
ahall@autodist.com
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