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SSL Name not Matching Certificate - 11 years ago

Hi, I have multiple IPs set up on a single ec2 server and am using multiple SSL certificates to manage multiple ecommerce sites that are being hosted on this server. One of those ecommerce sites is www.iballast.com I am getting periodic complaints from customers who say they are getting an error that the domain name does not match that in the certificate. When I check the certificate out wi