samueleast Wrote:
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> YOU ARE AMAZING this has been doing my head in for nearly to days i
> have hounded media temple took about 20mins on this forum,
>
> thank you so much ;)


Hey there! I'm glad you were able to get your issue resolved. I'm not exactly sure what happened when you tried calling in to (mt) Media Temple but if the problem you call about is within our scope of support we will always be able to help you. With that said, we are always happy to help with out of scope issues like this one, but it depends on whether or not the agent is familiar with the issue you are calling about. I do apologize that you were unable to receive help on this when you called in. If you have any questions for us, we're available 24/7 by phone, chat and Twitter.

Drew J
(mt) Media Temple
@MediaTemple